Frontier Trainings ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"), and when you register for or attend our events, including Play To Win Melbourne.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services.
Registration Information: When you register for Play To Win Melbourne, we collect your first and last name, email address, phone number, company name (if applicable), job title or role (if applicable), how you heard about the event (referral source), and any other information you voluntarily provide.
Event Attendance Information: We collect check-in records, photographs or video recordings taken during the event (if applicable), feedback or survey responses, and communication with event staff.
Communication: We collect email messages you send us, support inquiries, feedback or testimonials, and social media messages or comments.
Website Usage Data: We automatically collect your IP address, browser type and version, operating system, pages visited and time spent, referring website, device identifiers, and information about cookies and similar tracking technologies.
Email Tracking: We track email open rates, link clicks within emails, and device information when opening emails.
We may receive information from payment processors, email service providers, analytics platforms, social media platforms (if you connect your account), and referral sources.
We use your information to process your registration, send event confirmations and updates, manage attendance and check-in, communicate event logistics and changes, and collect feedback to improve future events.
We use your information to send promotional emails about Play To Win and related events, respond to your inquiries, provide customer support, and send event reminders and follow-up communications.
We use your information to create marketing campaigns, segment audiences for targeted communications, track campaign performance, personalize your experience, and send newsletters and promotional content.
We use your information to comply with legal obligations, enforce our Terms of Service, protect against fraud and abuse, and maintain records for accounting and auditing.
We use your information to analyze website and event performance, understand user behavior and preferences, improve our services and website, and conduct research and surveys.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
We share information with third-party service providers who assist us with email marketing, payment processing, website hosting, analytics, customer support, and event management. These providers are contractually obligated to use your information only to provide services to us and are required to maintain the confidentiality of your information.
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, enforce our Terms of Service, protect the safety, rights, or property of Frontier Trainings, our users, or the public, or prevent or investigate possible wrongdoing.
If Frontier Trainings is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Cookies are small data files stored on your device that help us recognize you, remember your preferences, and track your activity on our Site.
Essential Cookies: Required for basic website functionality and cannot be disabled.
Analytics Cookies: Track website usage and performance to help us understand user behavior.
Marketing Cookies: Used for targeted advertising, track campaign performance, and remember your preferences.
Third-Party Cookies: Set by external services (Google Analytics, Facebook Pixel, etc.) for analytics and advertising.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality.
You have the right to request a copy of the personal information we hold about you and to receive it in a portable format.
You can update or correct your information by contacting us. We will make reasonable efforts to correct inaccurate information.
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal compliance).
You can opt out of promotional emails by clicking the "Unsubscribe" link in any email, contacting us directly, or updating your preferences in your account.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, and shared; the right to delete personal information; the right to opt-out of the sale or sharing of personal information; and the right to non-discrimination for exercising your privacy rights.
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right of access to your personal data, right to rectification of inaccurate data, right to erasure ("right to be forgotten"), right to restrict processing, right to data portability, right to object to processing, and right to lodge a complaint with a supervisory authority.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure password policies, regular security audits, limited access to personal information, and employee training on data protection.
While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security. You use our Site and services at your own risk.
In the event of a data breach affecting your personal information, we will notify you as required by applicable law and provide information about the breach and steps you can take to protect yourself.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include registration information (until you request deletion or 3 years after the event), email communications (until you unsubscribe or 2 years of inactivity), website analytics (26 months per Google Analytics default), and payment information (as required by law, typically 7 years).
Frontier Trainings
Email: [email protected]
Phone: +61 (0) 3 XXXX XXXX
Mailing Address:
Frontier Trainings
Melbourne, Australia
We will respond to your request within 30 days or as required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date. Your continued use of our Site and services after such changes constitutes your acceptance of the updated Privacy Policy.